Bug 5272

Composite datawindow display in PB 2019 R2 cuts off. 17 June, 2021

alex co
16 September, 2020
Product: PowerBuilder Category: DataWindow
Version: 2019 R2 Build: 2353
Classification: Issue Publishing: Public
Priority: P3
Status: Closed Reason: RESOLVED
Baron Zhang @Appeon 17 June, 2021
Hi Alex,

Thank you very much for your response!
We then proceed to close this ticket, please remember that you can always open another ticket in case you need it.

alex co 17 June, 2021
Baron Zhang @Appeon 16 June, 2021
Hi Alex,

As the issue is resolved, please confirm if we can close this ticket. Thanks in advance for your confirmation and have a nice day!

alex co 16 June, 2021
issue resolved thank you
Baron Zhang @Appeon 16 June, 2021
datawindow preview

Hi Alex,

We reproduced the issue and found it might relate to the default printer set on the computer. After I set to a new printer in Control Panel Items -> Devices and Printers, it now prints correctly as shown attached. The default printer I set to use is a virtual printer that can print to different sizes of paper. Please let us know if this doesn’t solve your issue. Thanks!

Note: Please make sure the default printer you choose can print to 11*17 in horizontal paper. And it’s suggested to reboot the computer after changing the default printer setting. 

Ken Guo @Appeon 17 September, 2020
Hi Alex,

Thanks for reporting this problem! 
We will be working on analyzing your case. We will keep you posted
on the results here.

alex co 16 September, 2020
thank you please also fix the printing it does not print correctly on the paper size defined
Chris Pollach @Appeon 16 September, 2020
Hi Alex;

  Thank you for those DWO's! I was able to replicate your issue. Seems like the Composite resizes OK when yo select various print paper sizes until you get to the 11x17 (#3 or #7 - etc) and it then gets stuck at the 8.5x11 mode.

Note1: The same can be observed in PB 2019 R3 Beta

Note2: The same happens in both R2 & R3 versions when you do a Run/Preview.

  I will now transfer this ticket over to the main Support / Engineering Team for their review & feedback.

Regards ... Chris
alex co 16 September, 2020
the report is not printing on the 11x17 landscape paper we defined in the print specifications its now printing on two pages of 8/11 landscape
alex co 16 September, 2020
d_cms3r403_historical_h2s_review.srd (23KB)

alex co 16 September, 2020
d_cms3r403_historical_co2_review.srd (29KB)

alex co 16 September, 2020
d_cms3r403_historical_h2s_co2_review.srd (19KB)

composite dw
Chris Pollach @Appeon 16 September, 2020
Hi Alex;

  Please provide a Test Case for this issue. It can also be as simple as exporting the various DWO's in your example and attaching the source of these to this ticket.

Many thanks in advance.

Regards ... Chris
alex co 16 September, 2020
Composite datawindow display in PB 2019 R2 cuts off.docx (318KB)

composite datawindows that are 16 inches wide are being displayed only up to 8 inch wide only

*Reproduce Steps:
create a composite datawindow 16 inches wide composed of 2 datawindows that are line graphs

call me to setup a zoom meeting to see or review the code
Windows Server 2016
Database Type:
Microsoft SQL Server
Database Version: